What is the normal setup time for your services?
Account activation usually takes place quickly upon receiving payment for services. To better protect our clients and the integrity of our servers, we do not offer instant activation. All orders are checked for fraud manually, which takes some time. While most accounts are setup within an hour or two, please allow up to one business day for all account activations, for unforseen complications. Once an account is set-up an activation notice will be sent to you via e-mail including your user-ID, password, and other pertinent account information.
Depending on the service you choose, the setup time following account activation will range from immediate to 72 hours based on the following:
These accounts are processed immediately upon account verification.
With the exception of control panels, VPS servers are provisioned immediately upon account verification. Control panels are setup within 1 business day, and only during regular business hours.
Dedicated servers take anywhere from 30 minutes (or less) to 72 hours to provision. Rush service is available for an additional fee. Our premium servers are always provisioned within 24 hours.
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