How does your support service work for existing clients? How does it compare to other companies' support?

WSWD prides itself on fast, friendly support.  WSWD support is available 24 hours/7days per week, via Helpdesk and our staff IS NOT LOCATED IN INDIA. Our support staff is right here in the US, and is extremely knowledgeable. We guarantee that all tickets will be answered within 30 minutes, and most issues are resolved within that timeframe as well. Realistically, there are server-wide issues, DNS issues, and issues that require intervention from our datacenter(s), that could take longer to resolve, but you will be in contact with a Support Representative within 30 minutes, guaranteed.

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