How am I billed for your services?

We bill our clients using the PayPal Internet Billing System, 2CO, AlertPay, and standard credit card. The client is responsible for making payment using one of the following methods:

 

Personal Check or Money Order (by conventional mail): Unlike the majority of Internet Service Corporations, we accept both personal check and money orders.  However, if sending a personal check you must normally send it at least one week in advance, as the check must clear by your invoice date to avoid lapse or termination of service.

 

Credit Card: We use the PayPal, 2CO, AlertPay systems and standard credit card processing to better ensure the safety of your credit card and transactions.  Also, no credit card information is stored locally on our servers. We feel this is simply the safest means of using a credit card online.

 

Personal Check (Online Payment): As with our Credit Card system, PayPal allows our clients to "pay by check."

 

Annual Payment: Using any of the above means, our clients can also pay for one year in advance.

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Are your severs connected 24 hours a day, 7 days a week? If not, when and why are they disconnected?

Yes. They are always connected and always monitored.  However, please be aware that all servers...

What are your business hours?

Our Sales and Billing Departments are open Monday - Friday, 9am-5pm Pacific Time.   Our Support...

How do I register my domain?

You are more than welcome to register your domain yourself by going to any domain registrar.  We...

Do you offer telephone support?

We do not offer telephone support. Our thinking behind phone support is that the money used for...

Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the...